If your e-book won’t load , try to contact us at any time to help you solve the problem.
If it doesn’t work or you are requesting the refund for another reason, Contact us to refund, if you have the right in accordance to the terms of service announced on our website
Refund availability for single returns and books bundles
For refunds on e-books:
You may request a refund within 7 days of purchase, except for rentals of e-books for which all sales are final.
If the e-book doesn’t work, you can request a refund at any time within 7 days of purchase.
If you bought an e-books bundle, you’ll only be able to request for a refund for the full bundle.
If your refund is approved, the e-book may be removed from your library and you may not be able to read it.
If you have any questions on how to return your item to us, contact us (firstname.lastname@example.org).